Terms of Use

The mutual agreement between you and Obizworks-HR — what we provide, what we expect, and what each side is responsible for.

Last updated: 2026-05-23 · Version 1.0 (draft — pending legal counsel review)

1. What we provide

Obizworks-HR (the “Service”) is a recruitment-services platform operated by Obizworks (Pvt) Ltd. We allow:

• Candidates to register, upload a CV, apply to roles, and exercise data rights;
• Client organisations to review anonymised candidate summaries, mark candidates for interview, and manage hiring pipelines for roles they’ve commissioned;
• Recruiters (Obizworks-HR staff) to manage jobs, screen candidates with AI assistance, and connect candidates to clients.

The full description of how AI is used in this Service is in our AI Disclosure, which forms part of these Terms by reference.

2. Eligibility & accounts

You must be at least 18 years old and legally able to enter binding contracts in your jurisdiction to use the Service. You are responsible for keeping your account credentials confidential and for all activity under your account.

We may require two-factor authentication (2FA) for some account types. You agree to enrol when prompted and to keep your enrolled email and recovery options current.

You agree to provide accurate, complete, and up-to-date information — in particular on your CV and profile. Material misrepresentation may result in suspension or termination of your account and notification to affected client organisations.

3. Acceptable use

You agree not to:

• Submit content that is false, misleading, defamatory, infringing, or unlawful;
• Attempt to access accounts, data, or systems you are not authorised to access;
• Use automated tools to scrape, index, or harvest portal content (other than as expressly permitted via published API);
• Submit prompt-injection or other adversarial content designed to manipulate AI screening or audit output;
• Resell or sublicense access to the Service without our written agreement;
• Use the Service to send unsolicited communications, spam, or to harvest contact information for external use;
• Apply on behalf of someone else without their explicit consent.

We may suspend or terminate accounts that we reasonably believe are in violation, and where appropriate we may report unlawful activity to authorities.

4. AI usage

Our use of AI to assist with screening, parsing, and anonymisation is described in full in our AI Disclosure. Key terms incorporated into this agreement:

• AI does not make final hiring decisions — recruiters and client organisations always review.
• You retain the right of explanation, human review, access, withdrawal, and erasure described in AI Disclosure §3.
• AI vendors do not train their models on your data, per our contracts with them.
• If you are a client organisation, you may not use AI scores or summaries from this Service as the sole basis for hiring decisions in any jurisdiction that restricts automated decision-making (e.g., NYC Local Law 144, EU AI Act high-risk provisions). You remain the controller of your own hiring decisions.

5. Intellectual property

You retain ownership of the content you submit — your CV, profile information, messages, application content. You grant us a worldwide, non-exclusive, royalty-free licence to host, process, display, and share that content with relevant parties (recruiters, client organisations you apply to, AI vendors for screening) as needed to provide the Service.

Obizworks-HR retains ownership of the Service, the portal software, the design system, the AI screening methodology, the hash-chained audit infrastructure, and all aggregate or anonymised insights derived from operating the Service.

AI screening outputs (scores, summaries, anonymised candidate cards) are derivative works of your submitted content and are licensed back to you under your right of explanation and right of access.

6. Disclaimers

The Service is provided “as is” and “as available”. We do not guarantee that:

• The Service will be uninterrupted, error-free, or free from security incidents (though we work continuously to make it so);
• Any specific candidate will receive any specific role, interview, or offer;
• Any specific client organisation will fill a role through the Service;
• AI scoring will be free of disagreement — AI is an input to recruiter judgment, not a substitute.

We do not provide legal, financial, immigration, or career-advisory services. Information on the portal is not a substitute for professional advice.

7. Limitation of liability

To the maximum extent permitted by applicable law, Obizworks-HR is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages — including lost opportunities, lost profits, lost data, or reputational harm — arising from your use of (or inability to use) the Service.

Our aggregate liability to a candidate user in any 12-month period will not exceed the greater of (i) PKR 10,000 or (ii) the amount you have paid us in that period (for individual candidate accounts, this is typically zero, as we charge clients, not candidates).

For client organisations, liability is governed by the separate Master Services Agreement signed at engagement.

Nothing in these Terms excludes liability that cannot be lawfully excluded — including for fraud, wilful misconduct, gross negligence, or for breach of statutory data-protection obligations.

8. Termination

You can close your account at any time by clicking Erase my account in your Rights & Data dashboard. The erasure runs through our standard process per AI Disclosure §3.

We can suspend or terminate your account for material breach of these Terms, for fraud, or where required by law or governance program order. We will notify you by email unless legally restricted from doing so.

The hash-chained audit log retains references to terminated accounts (anonymised) for the retention period in our Privacy Policy — this is a regulatory requirement, not a continuation of your account.

9. Governing law

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to its conflict-of-law principles. Disputes arising from or relating to the Service will be resolved in the courts of Karachi, Pakistan, except where applicable consumer protection law in your country of residence grants you the right to bring proceedings locally.

If you are an EU resident, nothing in these Terms removes your statutory consumer rights under EU law, and nothing in these Terms restricts your ability to lodge a complaint with your national Data Protection Authority.

10. Contact